Ratings and Reviews for www.clickonbathrooms.co.uk

Customer service poor. Discrepancy in the paperwork accompanying the item needed to be addressed urgently as it involved money. Two attempts to contact the company were ignored, necessitating my visiting the bank, not particularly easy in the present climate and taking up a considerable time
Shipping non problem as was the packaging.

Very speedy delivery to the far end of the country. Unit went straight on to the backplate of our ancient Potterton controller and works like a dream. Top marks all round.

**Any fool can design a controller, but to design something that slots seamlessly on to the fittings for it's ancient predecessor is pure genius.**.

Order process easy and items receivedas scheduled.

The items worked.

Arrived very quickly no problems at all 5 stars all round.

My order was cancelled by the supplier with no explanation and it took me 2 attempts to get them to explain why.
Luckily I had a spare immersion heater anyway or I would have been without hot water with no explanation why my order was cancelled.
So poor customer services .

Quick dispatch
Quality products.

Very efficient service.

Nothing to say on the order that it had been despatched. No way of contacting to check, had to find phone number on Facebook. Took nearly two weeks to get here, so had to go elsewhere to source item.

Very good service.

SEnt quickly but no instructions.

Ordered two Keston Flue thermostats
Package arrived promptly, But only contained ONE
Have sent MDS 9 e-mails, to - sales, mdsoffice, gmail, & messaging on their website
NO RESPONSE WHATSOEVER
Strikes me this is their business model & would not order from them again
Ignoring customers is not a good idea.
Am now instituting a Paypal chargeback, may only be £15 but there are principles.

Excellent service. Best price and delivered the next day. How can you improve on that. Thank you.

Excellent site, first class original product so you knew it would fit, with prompt delivery.

I ordered and paid for this item to be shipped to Italy. After 9 days I contacted the company, who having sat on the money for 9 days, informed me that they would not ship to Italy, despite their website saying it does. We agreed to have it sent to my billing address in the U.K. That has now taken a further 5 days and there has been no refund for the postage charged for sending it to Italy. The product is good, the service was terrible!

Services and item supplied were as required and satisfactory. TN.

Good service, sourced the obscure rad valves I needed for this particular job, always a bit of a faf but they got there in the end 👍🏻

Lowest price on the internet. Customer Service were helpful in advising which cover was needed. Delivered on time and well packaged. Good value all round.

Haven't received my order yet.

All round excellant.

Good service. Quick dispatch.

Very pleased with server, Kept me updated and item arrived well packaged and on time, Would definitely recommend.

Poor service, had email to say it’s been dispatched. Waited a week and after four calls I was told it was obsolete. Then it took two calls to get money returned.

Great, fast service - no complaints. Was pleasantly surprised to have a filtered coldwater tap included with the softener which was a really nice touch!

I had heard nothing since placing my order so phoned on the 27 May to enquire .I was told they would look into it. No further explanation but received a full refund.
No ideas why and not offered suitable alternative
.

Perfect everything arrived on time and was as ordered.
The staff I spoke to were very helpful and amended order without fuss.
Good prices on items I needed in a hurry during lockdown, keener than other online merchants.
Will use them again.
Thank you.

Excellent price delivery, problem with the first unit (damaged in transit) but quickly replaced, Alec was extremely efficient and helpful, wouldn't hesitate to use again.

Item as described - Very fast shipping in difficult times - It is appreciated.

Item as described, arrived promptly and well packaged.

Excellent.